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Comment by Bernd Bausch for Somehow today my VM has some issues and I decided...

I think "Did not find any data source" is the key to your problem. It probably means that cloud-init doesn't get anything from the metadata service. Check the health of the Neutron metadata service....

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Rebooting forever and Failed to connect to server

Somehow today my VM has some issues and I decided to reboot it. But since then the dashboard shows "Reboot Started Hard" and it's there forever. I cannot access to the console either and it says...

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Comment by newpen for Somehow today my VM has some issues and I decided to...

I am using the cloud service from a service provider, so what should I do? Would it be possible for the service provider solve the issue? Or I have to just forgo it and just start a new instance from...

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Comment by Bernd Bausch for Somehow today my VM has some issues and I decided...

You have to solve the problem in your i stance, where the cloud provider doesn't have "jurisdiction". They might have hints and tips, though. To check the metadata service's health, however, you need...

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Comment by newpen for Somehow today my VM has some issues and I decided to...

Thanks, but I cannot even connect to the console, does it means I would not be able to solve it and must forgo it?

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Comment by Bernd Bausch for Somehow today my VM has some issues and I decided...

If you can't connect to the console, the cloud has a configuration problem that only the provider can solve.

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